Shipping policy
Shipping Policy
At BabyNest, we work to ensure every order is carefully prepared and delivered as smoothly as possible.
Order Processing
All orders require 10–12 business days for processing before shipment. During this time, your order is confirmed, prepared, and packaged for delivery.
Estimated Delivery Time
Once your order has been processed and shipped, estimated delivery is 6–8 business days.
Please note that processing time and shipping time are separate. The estimated total timeframe is therefore approximately 16–20 business days.
Order Tracking
Once your order has shipped, you will receive a confirmation email with your tracking information. Please allow some time for tracking updates to appear after shipment.
Delays
Delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, severe weather, holidays, or unusually high order volumes.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your shipping information, please contact us as soon as possible. Once an order has been shipped, we cannot guarantee that the shipping address can be changed.
Lost or Delayed Packages
If your package experiences an unusual delay or you have any concerns regarding delivery, please contact our customer support team with your order number so we can assist you.